About Bill Brower

Highly effective leader with a lengthy track record of success in the areas of insurance claims management and claims automation. Known for delivering industry leading claims loss performance, creating claims automation solutions and designing & implementing digital transformation roadmaps across the insurance industry. Unique skills as a change agent across auto, home & commercial product lines in the P&C Insurance Claims Industry. Extensive Board Leadership experience with experience on multiple Insurance industry and Charity Boards including former Chairman for the I-Car International Board of Directors. Thought leader in building claims automation (introduced Touchless Claims concept) authoring three Future of Claims white papers, multiple appearances on AM Best TV, numerous published articles providing steps to claims automation including references in the Wall Street Journal and Forbes Magazine. Leads U.S. Auto Claims Strategy for LexisNexis Risk Solutions and consults with Insurance Industry leaders across the industry on topics including: • Claims Process Automation for Auto, Home & Commercial Lines • Data Sophistication and new ways to leverage data to improve claims performance • Digital Transformation across the entire business ecosystem for Insurers and Vendors including: o Insurer claims transformation o Auto & Home Direct Repair Process redesign to gain efficiency & improve CX o Independent Adjuster / Appraiser transformation to align with the new Digital Expectations by consumers & insurers o SME for Insurtech, PE Firms & claims startups Assists insurers with recruiting leads for key Insurance leaders from my extensive claims network Follow me to stay current on the latest in claims automation tools and processes