mea Platform Announces New AI Products Replacing Core Insurance Industry Workflow

mea Platform has launched mea Operations, a suite of insurance-specific agentic AI products designed to unlock the massive value trapped inside (re)insurance operating expense. Having already enabled clients to transform underwriting performance with AI that ingests, interprets, and accelerates decisions, mea is expanding its proven platform across industry workflows.

Operating costs consume up to 14 points of every combined ratio for carriers and nearly half of total broker expenses — roughly $2 trillion annually. mea Operations tackles this, enabling up to a 50 percent reduction in operating costs.

The suite extends mea’s Intelligent Underwriting products, which help underwriters write over 40 percent more in-appetite business with no extra effort. mea Operations replaces core (re)insurance and broker workflows from pre-bind underwriting and claims processing through post-bind, policy issuance, settlement, and finance services.

Product modules include:

• Underwriting Operations — Automates intake, clearance, triage, rating insights, and issuance, freeing underwriters to focus on risk and growth.
• Claims Operations — Automates every step from first notice to settlement, cutting cycle times, leakage, and friction while improving customer satisfaction.
• Finance Operations — Automates premium booking, commission and reinsurance entries, and reconciliations for faster closes and greater control.
• Broking Operations — Automates enquiry intake, exposure modeling, market submissions and supports digital placement – enabling targeted capacity matching and faster quotes leading to higher conversion ratios.

mea Operations runs on the company’s Insurance Knowledge Graph, a modular platform that works with both mea’s AI and public LLMs. Clients can keep existing systems while adding a unified layer of insurance intelligence that delivers immediate results.

“mea Operations gives (re)insurance carriers and brokers the ability to re-engineer how they think about operating costs and unlock an entirely new form of value creation,” said Martin Henley, CEO of mea Platform. “Our tools harness the specific language of insurance so information flows seamlessly from submission through finance. No other solution offers this level of insurance knowledge or the ability to automate so many manual processes.”

Leading carriers including The Hartford, Markel, AXIS, CNA, and SCOR are already using mea. Early adopters report faster decision cycles, reduced handling times, and improved ratios that flow directly to the bottom line.