Benekiva Partners with GovCIO to Modernize the Department of Veterans Affairs’ Life Insurance Claims Processing

Benekiva, a leading provider of cloud-based claims automation solutions for the insurance industry, today announced a strategic partnership with GovCIO, a rapidly growing provider of advanced technology solutions and digital services to the federal government. Leveraging GovCIO’s expertise alongside Benekiva’s cutting-edge Claims Platform and Portal360, this collaboration aims to enhance efficiency, transparency, and expediency of life claims for veterans and their families, including those covered under VALife, the life insurance program administered by the Department of Veterans Affairs (VA).

The partnership between Benekiva and GovCIO will enable VA Life Insurance to streamline their life insurance claims process to improve timely claim payouts for beneficiaries of all programs administered by the VA, including VALife, Servicemembers’ Group Life Insurance (SGLI), Veterans’ Group Life Insurance (VGLI), Service-Disabled Veterans Life Insurance (S-DVI), and all older VA insurance programs. Overall, this collaboration intends to deliver a more empathetic experience for bereaved families, reflecting VA Insurance’s commitment to providing reliable, efficient support for Veterans and their families.

“We are proud to partner with GovCIO in this crucial initiative to modernize the VA’s life insurance claims processing,” said Soven Shrivastav, Co-Founder and CTO of Benekiva.

“Benekiva is dedicated to ensuring that veterans and their families receive the benefits they deserve in a timely and efficient manner. Our configurable claims platform, alongside our Innovation Gateway, Data Configurator, and flexible API, will play a pivotal role in streamlining the claims process. These tools will enable access to previously inaccessible data and integrate disparate systems, ultimately reducing processing times, eliminating manual errors, and enhancing the efficiency and transparency of veteran life claims. Moreover, with Benekiva Portal360, VALife claimants will have secure and user-friendly access to real-time status updates, fostering greater transparency through the claims process.”

“GovCIO is committed to ensuring that veterans receive the benefits they deserve,” said Kristin Gill, Sector President of Veteran and Enterprise Technology Services at GovCIO.

“GovCIO is honored to continue serving our deserving Veteran community to modernize VA Life Insurance and leverage modern technical solutions to deliver new, innovative products. Partnering with Benekiva’s advanced claims platform and leveraging our own expertise in technology and digital services, we can simplify the VA’s life insurance claims process and provide essential support to veterans and their families.”

The combined expertise of Benekiva and GovCIO will optimize VALife claims operations, improving efficiency and reducing administrative burdens so VALife can focus on honoring veterans’ service and their families in a time when they need it most.