About Leek Building Society

About Leek Building Society

With assets in excess of £1.2 billion and a proud heritage dating back 160 years, Leek Building Society is a strong, independent and increasingly modern financial services provider.

Our purpose is to provide high quality, competitive mortgage and savings products, outstanding customer service and fair outcomes but with an unflinching focus on being socially responsible and making a positive difference to the lives of our members, employees and communities. With our refurbished head office in Leek, our heartland is very much the midland counties of Staffordshire, Cheshire, Derbyshire, and Shropshire where our branches are located. However, our intermediary and online distribution channels have extended our customer base nationwide.

Research shows that our members want the flexibility of online technology to manage their finances, whilst being supported by an accessible branch network. To meet these expectations, a significant investment programme has been undertaken with our online service, Leek Online, now well established and our branch modernisation programme complete. Further enhancements are well advanced to transform our mortgage technology and processes to streamline the mortgage journey for customers and intermediaries.

Our consistently solid financial performance is augmented by excellent customer service standards, with more than 98% of members satisfied with their experience of the Society. In May of this year, we received the accolade of Britain’s Best Building Society at the British Bank Awards. We’re seen as an excellent employer with a wonderful culture and team spirit and were named Employer of the Year at the 2023 Staffordshire Chambers of Commerce Awards.

Leek Building Society is committed to supporting local charities and community groups and in 2022, we established our Charitable Foundation which helped to contribute more than £100,000 to such causes, making a real difference to the lives of many local people.