About Stephanie Meltzer-Paul

Stephanie Meltzer-Paul is a recognized and award-winning Marketing, Product, and Commercial Leader overseeing CRM, Loyalty, Membership, and Digital at Fortune 100 brands such as Mastercard, Dunkin', BJ's Wholesale, Starwood Hotels and Resorts, and American Express. As both a GM and P&L owner for global business lines in the billions, she successfully brings to market new consumer product experiences across the B2C and B2B2C landscape. Combining high analytical and data acumen with a consumer-first view, she has a proven track record of consistently driving YOY double-digit percentage growth. Adept at managing complex large teams in the hundreds, she is often cited for her strong people-leadership and transparent communication style, and loves cross-generational mentoring. Currently, Stephanie Meltzer-Paul is the EVP of Global Loyalty Services for Mastercard, leading a team of hundreds to build and commercialize modern MarTech and engagement solutions for Retailers, Restaurant brands, Financial Institutions, Telcos, Fintechs, and more. Previously, she was the SVP of Digital Guest Experience for Inspire Brands where she grew digital sales to over $6B. Before that, she led membership, engagement, and cobrand cards for BJ’s Wholesale and was a key part of the global loyalty team at Starwood Hotels, driving innovative new program and digital solutions. Stephanie Meltzer-Paul, Named to the 2021 Brand Innovators Women to Watch List and the 2020 Nation's Restaurant News annual Power List, she frequently presents at industry conferences and is called upon as an expert by journalists from publications like the New York Times, Forbes, and PYMTS on customer loyalty, CRM, and digital topics. On the personal front, a native New Jerseyan but currently in Boston, Stephanie Meltzer-Paul loves walks with her Bernese Mountain dog and runs by the Charles River—likely listening to a great true-crime podcast or dreaming about her next travel destination to check off her 35th country.