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Glia and Sureify Partner to Transform Life Insurance Carriers’ Real-Time Interactions with Policyholders
Sureify, an insurtech leader working to modernize the life insurance industry with its modular enterprise platform, today announced its partnership with Glia, a leading provider of Digital Customer Service (DCS). The integration of Glia’s capabilities into Sureify’s Lifetime platform will enable insurers to reinvent how they serve and support customers in a digital world.
“We’re excited to formalize our partnership with Glia, a company we’ve collaborated with for years,” said Greg Yoder, Head of Business Development at Sureify. “Integrating Glia’s Digital Customer Service solution brings chat, voice, video and CoBrowsing technology to our Lifetime platform—which enables insurers to acquire, service and continuously engage with policyholders digitally—giving our partnering carriers an even more streamlined way to provide service to their customers in real-time, every step of the way.”
Through the integration, insurers’ call center representatives will be able to communicate directly with customers via their preferred communication method and guide them using CoBrowsing. This will allow representatives to efficiently access online digital support, resolving issues more quickly as customers complete online applications and service their policies digitally. Advisors will be able to easily collaborate with an underwriting help-desk mid-quote or complex illustration, receiving support without ever having to leave the digital domain.
“The life insurance and annuity space is ripe for change in how carriers engage with and guide customers in today’s digital-first world,” said Steven Kaish, SVP Product Marketing and Alliances at Glia. “We’re excited to officially establish a partnership with market leader Sureify to help their customers offer seamless digital experiences. We’re confident this partnership will be a win for all involved: for insurers and their customer service staff, for life and annuity policyholders and advisors in the field, and for the future growth of Glia and Sureify.”
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Asia Insurance, one of the leading general insurers in Hong Kong and Macau, has officially gone live withCoverGo’s next-gen, end-to-end health insurance platform, to power a fully digital, end-to-end health insurance journey for its customers, distribution partners, and internal teams.
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One Inc Expands Life Insurance Payments Ecosystem Through Partnership with Equisoft
One Inc, the leading payments network for the insurance industry, today announced a partnership with Equisoft, a global provider of advanced digital solutions for the financial services industry. The collaboration brings together One Inc’s PremiumPay® platform and Equisoft’s industry-leading life insurance policy administration solutions to deliver a frictionless, modern premium payment experience for insurers and their policyholders.
Lloyd’s and Ireland’s Department for Finance Announce Strategic Collaboration to Drive Insurtech Innovation
Lloyd’s and Ireland’s Department of Finance announced a new strategic partnership to foster insurtech innovation and promote Irish expertise on a global stage
Why Millennials and Gen Z Are Choosing Life Cover and Delaying Marriage and Kids
A growing number of UK adults under 40 are postponing traditional life milestones, with far-reaching implications for financial planning and insurance uptake. Capital for Life explains how younger generations are reshaping the market and what insurers must do to keep pace.
Chubb and Endeavor Forge Global Partnership to Empower Entrepreneurs and Support Emerging Market Economic Growth
Chubb Limited (NYSE: CB) and Endeavor have announced a unique global partnership that supports and advances high-impact entrepreneurs. This partnership underscores Chubb and Endeavor's shared commitment to foster innovation, cultivate the start-up culture and contribute to economic growth in emerging markets globally.
OpenDialog AI and P J Hayman Partner to Redefine Digital Travel Insurance Journeys
OpenDialog AI today announced a new partnership with P J Hayman to revolutionise how people buy and engage with travel insurance online
Asia Insurance Has Launched With CoverGo To Enable End-to-End Health Insurance Digital Experience
Asia Insurance, one of the leading general insurers in Hong Kong and Macau, has officially gone live withCoverGo’s next-gen, end-to-end health insurance platform, to power a fully digital, end-to-end health insurance journey for its customers, distribution partners, and internal teams.
Sixfold Launches Referral Agent: Turning AI Insights Into Instant Underwriting Action
Sixfold, the underwriting AI company, today announces that it has expanded its P&C platform with Referral Agent – a major step toward AI that doesn’t just deliver insights but acts on them. Referral Agent flags cases for referral and builds a ready-to-send package in one click, setting the stage for more action-oriented capabilities across underwriting.
One Inc Expands Life Insurance Payments Ecosystem Through Partnership with Equisoft
One Inc, the leading payments network for the insurance industry, today announced a partnership with Equisoft, a global provider of advanced digital solutions for the financial services industry. The collaboration brings together One Inc’s PremiumPay® platform and Equisoft’s industry-leading life insurance policy administration solutions to deliver a frictionless, modern premium payment experience for insurers and their policyholders.
Lloyd’s and Ireland’s Department for Finance Announce Strategic Collaboration to Drive Insurtech Innovation
Lloyd’s and Ireland’s Department of Finance announced a new strategic partnership to foster insurtech innovation and promote Irish expertise on a global stage
Why Millennials and Gen Z Are Choosing Life Cover and Delaying Marriage and Kids
A growing number of UK adults under 40 are postponing traditional life milestones, with far-reaching implications for financial planning and insurance uptake. Capital for Life explains how younger generations are reshaping the market and what insurers must do to keep pace.
Chubb and Endeavor Forge Global Partnership to Empower Entrepreneurs and Support Emerging Market Economic Growth
Chubb Limited (NYSE: CB) and Endeavor have announced a unique global partnership that supports and advances high-impact entrepreneurs. This partnership underscores Chubb and Endeavor's shared commitment to foster innovation, cultivate the start-up culture and contribute to economic growth in emerging markets globally.
OpenDialog AI and P J Hayman Partner to Redefine Digital Travel Insurance Journeys
OpenDialog AI today announced a new partnership with P J Hayman to revolutionise how people buy and engage with travel insurance online